Growing your Business just became Easier!

Overview

The VTX 930 is a powerful system that simplifies voice communications for all workers in a small office, multiple remote locations, home workers, and workers who are on the road. The VTX 930 is easy to install, use, and maintain. The embedded system design on the VTX 930 makes it the most stable system in the industry.
The VTX 930 is designed specifically to connect to Internet telephony service providers (ITSPs) using SIP. Customers will save money on making phone calls because of the low rates offered by ITSPs. Customers will also save money on infrastructure because the VTX 930 can be easily integrated into their existing networks.
The system combines the functions of an IP PBX, Internet gateway, network server, and application server. By using standard protocols, it is interoperable with phones, gateways, and devices from other manufacturers.

Key Features

· PBX functionality with voice mail
· Based on open standards: SIP, Linux, Radius
· Supports up to 30 users in a single box
· 4 FXS ports
· 4 PSTN bypass
· Auto Attendant
· Operator
· Ring group
· Hunt group
· Call detail reports
· Remote users over the internet without the need for VPN or tunneling.
· External users on the PSTN
· T.38 fax transmission and reception
· Multiple languages and worldwide support
· User Web Portal for remote access to voice messages
· Personal call handling rules
· Direct Inward Dial (DID)
· Up to 8 concurrent calls to the IP trunks and 30 concurrent calls with direct media

IP Telephone

The VTX 930 can interoperate with any SIP compliant phone. VoIPTREX has its own range of IP phones that is fully compatible with the VTX 930. These include desktop phones as well as a soft phone. In addition to the soft phone that runs on a PC, VoIPTREX provides a soft phone client that runs on any windows based PDA.

The VTX 930 can connect to up to eight ITSPs (Internet telephony service providers). This permits the use of the Internet for all voice calls without the need to connect to the PSTN. Alternatively, the VTX 930 can connect to the PSTN through an optional gateway, providing you with the flexibility to route some calls to the PSTN and other calls to the ITSP.
Analog Interfaces

The VTX 930 has four FXS analog ports to connect to analog phones or fax machines. These can be provisioned as extensions in normal use or assigned a DID number.
There are two ports to connect to analog PSTN circuits. In the event of power failure, these circuits are connected to the FXS circuits so that the analog phones can still make and receive calls.
Administration Tool

The VTX 930 has a HTML based administration UI so that it is not necessary to install any management software on a PC. The administration UI is intuitive and easy to navigate. Customers may access and manage the VTX 930 from anywhere as long as they have access to the Internet.
The administration UI provides various real time information and statistics of the VTX 930. These include operation state, system and network information, events and alarms, active phones, active calls, IP Trunks status, and more.

Management of Users

Adding, modifying and deleting a user can be done in a matter of few clicks. Customers can assign different rights and privileges to different users.

These rights include:

Accessibility of Users

The VTX 930 allows users to be reached even when they are home or traveling. Users can have multiple contact points where they can receive calls. A contact point can be an IP desktop phone or soft phone. An incoming call will alert all contact points simultaneously. Users can also create custom call handling rules that can forward their calls to external numbers based on different conditions.

Remote Users

The VTX 930 makes it uncomplicated to connect remote phones. Most VoIP solutions today require remote users to use a VPN or other tunneling technologies. With the VTX 930, remote users can connect with the system, even when they are behind a NAT, router, or firewall, without the need to use a VPN.

Communications with phones off the system

Remote extensions can be achieved easily by setting up call handling rules that route all the calls to a user's home or mobile phone numbers.

Attendant and Operator
Incoming calls can be routed to an automated attendant (AA), a live attendant, or an operator. The AA or operator can be assigned a direct external number (DID) and an internal extension number. The VTX 930 allows you to specify working hours and greeting messages that are played during working hours and nonworking hours.

The AA provides the features of dial by name, scheduled greeting messages, and transferring incoming call to different extensions. It is extremely easy to setup and modify.
Hunt Groups

The VTX 930 can provide multiple hunt groups for an informal call center. You can configure hunt groups for different services within the business. Each group can be assigned a direct inward dial number (DID) in addition to an internal extension. You can assign a user to be an agent for one or more groups, and agents within a group can still make and receive individual calls.

Voice Mail (VM)

Users can access, save, and delete VM by using a phone (internal or external to the VTX 930) or by using the Personal Portal. Users can save their voice messages without taking up storage on the VTX 930 by saving the messages into folders on the local PC. Voice messages are saved as files and can be forwarded to others outside the system through standard means of file sharing such as e-mail and network directories.

The VTX 930 has a USB port that allows customers to connect any USB memory stick or hard drive for voice mail storage. Customers can easily deactivate the USB device without the need to shut down the system to make backups; afterward, customers can simply reconnect the USB device to the VTX 930. A 1 GB memory stick will store up to about 1000 minutes of voice messages for the whole system.

Fax Origination and Termination

The VTX 930 supports fax to devices connected to the analog FXS ports. This can be with fax pass through or with T.38 fax which is supported by most ITSPs.

Data Networking

The VTX 930 has five Ethernet ports C one connects to the service provider and four connect inside the office. The WAN port connects directly behind the broadband IAD (integrated access device) and provides termination of traffic and address translation. The translation comprises NAT (network address translation) for Internet traffic and ALG (application layer gateway) for SIP traffic. The VTX 930 accomplishes much more than simple ALG by allowing flexible selection of how direct media is handled to ensure simple integration in a variety of network configurations.

The WAN port can have a fixed IP address, an IP address received from the ISP using DHCP, or use PPPoE to obtain all information. Default and static routes can be provisioned to control the proper routing of voice and data traffic.
The LAN ports connect directly to devices or an Ethernet switch. Over this port, the VTX 930 can provide DHCP service.

VLAN and QoS Support

Most IP networks existing today support VLAN and QoS. Having VLAN and QoS can increase the voice quality of phone calls. The VTX 930 fully supports IEEE 802.1q VLAN tagging and IEEE 802.1p QoS. At the IP layer, the VTX 930 support the ability to mark the lower six bits of the IP QoS byte with the various differentiated service code point (DSCP) markings.
Billing and Call Detail Records (CDR)

The VTX 930 provides comprehensive CDR for reconciliation of billing and tracking of system usage.
The VTX 930 supports RADIUS client, which can be used to interact with a RADIUS server for authentication. Using this feature, you can easily integrate the VTX 930 with any billing system that support RADIUS.

Global Features

VoIPTREX sells and supports its products worldwide, allowing the VTX 930 to be readily deployed in one or more countries. The system supports telephony protocols for many countries so it can connect directly to the local PSTN. You can navigate the VTX 930s administration UI and user portal in three different languages: English, Simplified Chinese, and Korean.
Diagnostics and SNMP

The VTX 930 provides Ping, Traceroute, and DNS Lookup for network diagnostic. These tools will help you identify most networking problems. To identify call setup problems, the VTX 930 also provides SIP Route Trace diagnostic tool.

The VTX 930 supports SNMP. This powerful feature allows you to make various queries and traps to the VTX 930 using the SNMP.

Specifications

PBX Features
· Auto Attendant
· Live Attendant/Operator
· Caller ID
· Call Transfer
· Call Forward
· Call Waiting
· Call Restriction
· Call Hold
· Call Park
· Call Pick up
· Do Not Disturb
· DID
· ACD
· MWI Support
· CDR
Capacity
· Four POTS Interfaces
· Two PSTN Bypass
· Up to 30 users configurable
· Up to 16 Internal Calls
· Up to 8 External Calls
· Four LAN Ports (Router or Bridge Mode)
· DHCP Server
Voice Quality Protection
· Dynamic Jitter Buffering
· VAD
· CNG
· VLAN tagging
· DiffServ
· Packet Loss Compensation
· Echo Cancellation
· Voice Packet Prioritization
· Bandwidth Control
Codec
· Audio: A-law and µ-law G.711, G729AB, G.723.1
· Fax: T.38, Fax Pass Through
DTMF
· In-band
· RFC2833
· SIP Info
System Features
· Management Interface: Web, Telnet
· English, Chinese, Korean Language
· Online Upgrade
· Configuration Backup and Restore
· NTP
· Pre-set Progress Tones for Multiple Regions
· Least Cost Routing
· RADIUS client
· Diagnostic Tools: Ping, Tracer, DNS Lookup, SIP Route Trace
· Comprehensive Alarm and Event Records
· Access Control List (ACL)
· Personal Call Handling Rules
Hardware Specification
· Five LED Indicators
· Reset Button
· Four FXS
· Two PSTN Bypass Ports
· USB Port
Network Interfaces
· 10/100M WAN Ports
· Four 10/100M LAN Ports
Power
· AC-DC Power Adapter
· Input: 100~240 Vac @ 47~63 Hz
· Output: 5 Vdc
Physical and Environmental
Operating temperature: 10°C to 40°C (50°F to 104°F)
Storage temperature: 0°C to 50°C (32°F to 122°F)
Weight: 0.7 kg (1.5 lb). Shipping weight 1.7 kg (3.8 lb)
Size: 260 mm (W) x 165 mm (D) x 40 mm (H) (10.2" x 6.5" x 1.5")
Safety: FCC Part 68
EMI: FCC Part 15A